Car Rental Guide for Dubai - Your Questions Answered

Welcome to our extensive FAQ page, designed to simplify your car rental experience in Dubai. This guide addresses all your queries, from documentation requirements and age limits to insurance coverage and traffic regulations. Whether you’re a tourist exploring the city or a resident needing a temporary vehicle, our detailed FAQs cover every aspect of renting a car in Dubai. Discover essential information on vehicle types, rental policies, additional fees, and safety tips. Our goal is to ensure a smooth, hassle-free rental experience for you. Dive into our guide and start your journey with confidence!

Please read following section before renting a car in Dubai.

If you had any further questions, please feel free to contact our customer service team.

FAQs

Frequently asked questions about car rental in Dubai.
What is the minimum age requirement for renting a car in Dubai?

The minimum age requirement is generally 21 years old. However, for certain luxury or high-performance vehicles, the minimum age could be 25 years or higher.

What documents are needed to rent a car in Dubai?

Residents need a copy of their passport, residential visa, valid UAE driving license, and Emirates ID. Tourists require their passport, visit visa, home country driving license, and an International Driving Permit (IDP) if the license is not in English or Arabic.

Is a credit card required for renting a car in Dubai?

A credit card is usually necessary for the security deposit and payment. Some rental companies may accept debit cards or cash, but it is best to confirm this in advance.

Is insurance included in the rental price?

Basic insurance coverage, typically including third-party liability, is usually included. However, it’s important to review the terms for coverage limits and consider additional coverage like collision damage waiver (CDW) or theft protection.

Can I rent a car in Dubai with an international driver’s license?

Yes, if your license is not in English or Arabic, an international driver’s license (IDP) is required. The IDP must accompany your original driver’s license.

Are there any additional fees or charges?

Additional fees might include fuel charges, Salik (toll) fees, additional driver fees, and late return charges. Ensure to inquire about these potential fees when renting.

Can I drive the rental car outside Dubai?

Generally, you can drive a rental car to other emirates in the UAE, but check with the rental company for any restrictions. Off-road driving is usually prohibited.

What should I do in case of an accident or breakdown?

Contact the rental company immediately for assistance and follow their instructions. Most companies offer 24/7 roadside assistance. It’s crucial to document the incident and obtain a police report.

Can I return the rental car outside of business hours?

Many rental companies offer the option to return the car outside regular business hours through drop-off boxes or alternative arrangements. Confirm this option and the procedure when picking up the car.

What happens if I return the rental car late?

Late returns may incur additional charges. Most companies provide a grace period, but exceeding it can lead to extra fees.

What about traffic violations and fines in Dubai?

Be aware that roads in Dubai are radar-controlled, and adherence to speed limits and road signs is crucial. Common violations include dangerous driving, speeding, illegal overtaking, and using a mobile phone while driving.

Is it possible to rent a car in Dubai with a local country driver’s license?

If your home country’s driver’s license is listed as valid in the UAE, you may not need an International Driving Permit. Otherwise, an international license is required.

Are there mileage restrictions on rental cars in Dubai?

Yes, mileage restrictions apply. Economy and medium level cars generally have a 350 km daily limit, while luxury and supercars typically have a 250 km daily restriction.

Is cross-border travel allowed with a rental car in Dubai?

No, cross-border travel is not permitted. Rental cars must stay within the United Arab Emirates, but travel to different states within the UAE is allowed.

Can anyone other than the primary renter drive the rental vehicle?

Yes, additional drivers are allowed but may incur a minimal fee. The additional driver’s passport and driving license should also be submitted at the time of rental.

What is the procedure for car breakdowns or accidents?

In case of a breakdown or accident, contact the rental company immediately. Do not move the car from the scene unless it’s causing a traffic obstruction. Wait for the police and obtain a report for insurance claims.

Can I receive credit in a frequent traveler program for my rental?

Credit in frequent traveler programs is typically available, but the name on the rental agreement and the traveler account must match. You cannot earn credit in more than one program for the same rental.

What is Salik, and how much does it cost?

Salik is Dubai’s electronic toll system. Each toll costs 5 AED, which is usually charged by the rental company if you pass through toll gates during your rental period.

How much does it cost to rent a car in Dubai?

The cost varies depending on the vehicle type. Normal cars range from 100 AED to 300 AED per day, while luxury cars can cost from 300 AED to 5000 AED. High-end luxury cars are more expensive.

What is the policy for early return or late return of rental cars?

Early return generally doesn’t incur penalties, but long-term rental discounts may be adjusted. Late returns may result in additional charges, and it’s advisable to inform the rental company in advance if you expect to return the car late.

Can I use a digital or mobile version of my driving license to rent a car?

While digital licenses are becoming more common, it’s advisable to carry a physical copy of your driving license, as rental company may require it for verification purposes.

What types of cars are available for rent in Dubai?

A wide range of vehicles, from economy and compact cars to luxury vehicles and SUVs, are available for rent. Specific models and types can be checked on the rental company’s website.

Is there a charge for smoking inside the rental car?

Most rental companies impose a significant charge for smoking inside the rental car, as it requires extra cleaning and can leave lingering odors. SAADATRENT also has rules about smoking inside the rental car. Contact our customer service for additional information.

What happens if I incur traffic fines during my rental period?

Any traffic fines incurred during the rental period are typically the responsibility of the renter. Rental companies may charge an administrative fee in addition to the fine itself.

Can I rent a car without a credit card in Dubai?

While a credit card is preferred for security deposit purposes, some rental companies may accept cash or debit card deposits, but it’s best to confirm this in advance.

What should I check before taking possession of the rental car?

Conduct a thorough inspection of the vehicle for any pre-existing damages and ensure they are documented. Check the fuel level, tire condition, and whether all necessary documents are provided.

Is it possible to rent a car for a long-term period in Dubai?

Yes, long-term rentals are available, and they often come with more favorable rates compared to short-term rentals. This option is ideal for visitors planning extended stays or for business purposes.

Can I customize the rental car with accessories or modifications?

Customizations like child seats are available upon request, but modifications to the car itself are generally not permitted.

What is the policy for fuel usage and refueling?

Rental cars are usually required to be returned with the same fuel level as when they were picked up. Refueling charges may apply if the car is returned with less fuel.

Are there any restrictions on where I can drive the rental car in Dubai?

While you can drive across different emirates, off-road driving is typically prohibited, and geographical restrictions may apply. It’s essential to clarify these with the rental company.

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  • No: sf-36, 3th floor Dubai Shopping Center, Street # 8 – near Deira City Centre – Dubai – United Arab Emirates
  • +971545553250
  • [email protected]

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